What you can report on
- Payments — money you have put in
- Prizes — winnings credited from events
- Withdrawals — money paid out to your bank or provider
Team and organisation reporting
If your role carries finance permissions, you can also pull summaries at team and organisation level — covering every member and every event beneath it, rather than only your own activity. See Organisation Finance.Reconciling a prize
If a prize does not match what you expected, work backwards in this order:- Check the event’s prize table — placement payouts, and whether it had a Premium column you were or were not eligible for at distribution time
- Check whether you entered solo or as a team — team prizes land in the team wallet and are distributed from there, so your share depends on how the team split it
- Check the transaction date — prizes are released after results are verified, not when the match ended, so a disputed match delays payment
- Raise it with an admin if none of that explains the difference
Player How-To
- Open Reporting and select a date range or a specific event
- Filter by payments, prizes, or withdrawals
- Export a summary for your records
Admin Capabilities
- Access organisation and team level financial summaries
- Reconcile payouts and withdrawals against transaction records
- Export detailed reports for accounting
