> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mettlestate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Engagement Overview

> Prize draws, the shop, and notifications that keep players connected between events.

Competing is not the only reason to come back. Alongside events, the platform runs a virtual currency, a storefront for cosmetics, and ticket-based prize draws.

* **[Raffle](/engagement/raffle)** — ticket-based prize draws
* **[Shop](/engagement/shop)** — spend virtual currency on profile cosmetics and raffle tickets
* **Notifications** — event announcements, match alerts, and reward updates, in-platform and by email

Cosmetics you unlock here appear on your player profile. See [Profile Customisations](/players/customisation).

## Giveaways

Admins run giveaways that award cosmetics and other prizes outside the shop and the raffle. Giveaway items are often exclusive — once a giveaway closes, the cosmetic may not become available any other way. Giveaways are announced in-platform, so keep notifications on if you want to catch them.

<Note>
  These features are configured per deployment. An operator can rename them, or run only some of them.
</Note>

## Admin Capabilities

* Configure raffles, their prize lists, and their draw dates
* Create shop items, set prices, and set availability windows
* Schedule notifications and announcements
* Moderate content and enforce community guidelines